Privacy Policy

Last Updated: November 29, 2025

1. Information We Collect

1.1 Information You Provide

When you register and use BanjaraMatch, you may provide:

• Personal Information: Name, date of birth (18+ verification), gender, email address, phone number
• Profile Details: Height, weight, complexion, marital status, caste, gotra, mother tongue
• Professional Information: Education, profession, income range
• Family Information: Family type, status, parents' occupation, siblings details
• Location Data: City, state, country of residence
• Lifestyle Information: Diet preferences, smoking/drinking habits, hobbies, interests
• Photos and Media: Profile pictures and photo gallery images
• Partner Preferences: Desired characteristics in a life partner
• Communications: Messages exchanged with other members

1.2 Information Collected Automatically

We automatically collect certain technical information:

• Device Information: IP address, device type, operating system, browser type
• Usage Data: Pages visited, time spent, features used, search queries
• Cookies and Tracking: Session cookies, authentication tokens, preferences
• Activity Logs: Profile views, interests sent/received, login history

1.3 Information from Third Parties

We may receive information if you:

• Register using social media accounts (with your permission)
• Are referred by another user
• Submit reports or feedback about other users

2. How We Use Your Information

2.1 Service Provision

• Create and maintain your profile
• Match you with compatible partners based on preferences
• Enable communication between members
• Provide personalized recommendations
• Process your requests and transactions

2.2 Safety and Security

• Verify user age (18+ requirement) and identity
• Detect and prevent fraud, abuse, and violations of terms
• Monitor for inappropriate content or behavior
• Investigate reported violations and take necessary action
• Protect against unauthorized access or security breaches

2.3 Platform Improvement

• Analyze usage patterns and trends
• Improve matchmaking algorithms
• Enhance user experience and features
• Conduct research and development

2.4 Communication

• Send transactional notifications (new messages, interests, matches)
• Provide customer support and respond to inquiries
• Send service announcements and policy updates
• Share safety tips and community guidelines

2.5 Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent illegal activities
• Enforce our Terms and Conditions
• Protect our rights and the rights of our users

3. Privacy Settings and Controls

You have full control over your privacy through our comprehensive settings:

3.1 Profile Visibility

• Profile Picture Visibility: Everyone, Only Premium, Only Accepted Connections, or Nobody
• Email Visibility: Public or Private (default: Private)
• Mobile Number Visibility: Public or Private (default: Private)
• Location Display: Show/hide city and state
• Income Display: Show/hide income range

3.2 Connection and Communication Settings

• Allow Connections From: Everyone, Only Premium, Only Accepted, or Nobody
• Allow Messages From: Everyone, Only Accepted Connections, or Nobody
• Profile Picture Requests: Require approval for viewing

3.3 Notification Preferences

• Control which notifications you receive
• Manage email and push notification settings
• Choose notification frequency

4. How We Share Your Information

4.1 With Other Users

Your profile information is shared with other members based on your privacy settings. We respect your choices regarding what information is visible to whom.

4.2 With Service Providers

We may share data with trusted third-party service providers who help us operate the platform:

• Cloud hosting and storage providers
• Email and communication services
• Analytics and performance monitoring tools
• Payment processors (if applicable)
• Customer support systems

These providers are bound by confidentiality agreements and can only use data for specified purposes.

4.3 For Legal Reasons

We may disclose information when required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms and Conditions or policies
• Protect the safety and rights of our users or the public
• Prevent fraud, security issues, or illegal activities

4.4 Business Transfers

If BanjaraMatch is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.

4.5 With Your Consent

We will share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmissions are encrypted using SSL/TLS
• Secure Storage: Passwords are hashed and encrypted
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Monitoring: Continuous monitoring for suspicious activities
• Data Backup: Regular backups to prevent data loss

6. Data Retention

We retain your information for as long as:

• Your account is active and you continue using our services
• Necessary to provide services you have requested
• Required to comply with legal obligations
• Needed to resolve disputes or enforce our agreements

6.1 Account Deletion

When you delete your account:

• Your profile will be immediately removed from search results
• Most personal information will be deleted within 30 days
• Some data may be retained for legal compliance (e.g., transaction records, reports)
• Anonymized data may be retained for analytics and research

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for platform functionality (login, security)
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Understand how users interact with the platform
• Advertising Cookies: Deliver relevant ads (with consent)

You can control cookie preferences through your browser settings, though disabling certain cookies may affect functionality.

8. Your Rights and Choices

8.1 Access and Portability

• Access your personal information at any time through your account
• Request a copy of your data in a portable format

8.2 Correction and Update

• Edit your profile information anytime from your account settings
• Contact us to correct any inaccuracies we hold about you

8.3 Deletion

• Delete your account from account settings
• Request deletion of specific information by contacting support

8.4 Objection and Restriction

• Object to certain data processing activities
• Request restriction of processing in certain circumstances
• Opt-out of marketing communications

8.5 Withdraw Consent

• Withdraw consent for data processing where consent is the legal basis
• Manage communication preferences and notification settings

9. Children's Privacy (Under 18)

10. International Data Transfers

Our servers are primarily located in India. If you access BanjaraMatch from outside India, your data may be transferred to and processed in India. By using our service, you consent to such transfers.

11. Third-Party Links and Services

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our data practices
• Legal requirements
• Service features

When we make significant changes:

• We will update the "Last Updated" date at the top
• We will notify you via email or prominent platform notice
• Continued use of the service after changes constitutes acceptance

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

14. Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

15. Data Protection Officer

For data protection related concerns:

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